FAQs

General Information

What happens if there are maintenance issues during my stay?

If there are maintenance issues during your stay, please contact us at (509) 209-7817 or contact@foxislandvilla.coms so we can get things fixed as soon as possible.

What happens if I accidentally damage something in the Fox Island Villa?

Accidental damages do happen. Please notify us as soon as possible if any damages occur during your stay, and we will work with you to address the situation and resolve any repair or replacement needs. Please contact us at (509) 209-7817 or contact@foxislandvilla.com

Is there a guest handbook or guide provided for guests?

Yes, upon signing the Fox Island Villa Good Neighbor Brochure and Rental Agreement, we provide our guests with the Fox Island Villa Visitor’s Guide, which includes essential information about the property, local attractions, and general guidelines for your stay.

How can I provide feedback or review my stay?

We value your feedback. You can provide feedback or review your stay through Google, Facebook, or using the platform you made your reservation.

Can I have packages or mail delivered to the Fox Island Villa?

Packages or mail delivery to the Fox Island Villa may be possible. Please contact us to discuss the details and package or mail delivery arrangements via phone (509) 209-7817 or email at contact@foxislandvilla.com

What is the process for lost and found items?

If you have lost or left behind any items during your stay, please contact us via phone at (509) 209-7817 or email at contact@foxislandvilla.com, and we will assist you in locating and returning any lost items, subject to availability.

Reservation and Booking

What is the cancellation policy?

Our cancellation policy may vary depending on which platform you used to book your reservation and the specific terms of your reservation. Please review the cancellation policy provided during the booking process through the platform you used to make your reservation.

Are there any additional charges for extra guests?

The overnight capacity of the Fox Island Villa is strictly limited to ten guests, including children and infants. No additional guests are allowed due to Pierce County's short-term vacation occupancy restrictions. Fees and penalties will be assessed for exceeding the maximum capacity.

Is travel insurance recommended?

While travel insurance is not mandatory, we strongly recommend obtaining travel insurance to protect your vacation investment and provide coverage for unexpected events or emergencies. Please consult with your insurance provider for more information on travel insurance options.

Can I extend my stay if I decide to stay longer?

Extending your stay may be possible, subject to availability. Please contact us via phone at (509) 209-7817 or email at contact@foxislandvilla.com to inquire about extending your stay as soon as possible.

Can I make changes to my reservation after booking?

Changes may be possible depending on availability and the specific terms of your reservation. Contact the platform where you made your reservation as soon as possible to discuss any changes.

Is there a refund policy if I need to cancel my reservation?

Our cancellation policy outlines the terms and conditions for refunds in the event of a cancellation. Please review the cancellation policy provided during the booking process or contact the platform where you made your reservation for more details.

Can I transfer my reservation to someone else?

Transferring a reservation to another person may be possible, subject to approval and specific conditions. Please contact the platform where you made your reservation to discuss the transfer of a reservation to another individual.

Are there any discounts or promotions available?

We do not offer discounts or promotions at the Fox Island Villa. However, the rates associated with our rental do fluctuate seasonally. We recommend visiting our booking platforms to compare prices at different times of the year to find a discounted rate.

Property Amenities and Features

Is the Fox Island Villa child-friendly?

We strive to provide a safe and enjoyable experience for families with children. The Fox Island Villa Island Villa offers child-friendly features such as safety gates, cribs, and high chairs. Please visit our Accommodations Menu for more details.

Is the Fox Island Villa accessible for individuals with disabilities?

We strive to provide accessible accommodations for our guests. The Fox Island Villa Island Villa does offer some accessibility features. Please visit our Premium Amenities Page for more details.

Is there Wi-Fi or internet access?

Yes, the Fox Island Villa offers Wi-Fi and internet access. Stay connected during your stay and enjoy the convenience of internet connectivity. Please visit our Premium Amenities Page for more details.

Is there parking available?

Yes, parking is available at the Fox Island Villa. Most properties provide on-site parking in a private driveway or designated parking spaces. Please visit our Premium Amenities Page for more details.

Are linens and towels provided?

Yes, the Fox Island Villa has linens and towels for your convenience. Please refer to the property listing or contact us for details on the provided linens and towels. Please visit our Premium Amenities Page for more details.

Is there air conditioning/heating in the Fox Island Villa?

Yes, the Fox Island Villa has air conditioning and heating systems to ensure your comfort throughout the year.

Is there a washer and dryer available?

The Fox Island Villa has a washer and dryer available for guest use. Please visit our Premium Amenities Page for more details.

Is the kitchen fully equipped with appliances and cookware?

The Fox Island Villa has a fully equipped kitchen with appliances, cookware, and utensils. You'll have everything you need to prepare meals during your stay. Please visit our Gourmet Kitchen Page for more details.

Is there a cleaning service included in the rental?

Yes, a cleaning service is included in the rental fee. the Fox Island Villa will be professionally cleaned before your arrival and after your departure. Please visit our Premium Amenities Page for more details.

Can I arrange for additional housekeeping services during my stay?

Additional housekeeping services may be available upon request, subject to availability and an additional fee. Please contact us via phone at (509) 209-7817 or email at contact@foxislandvilla.com to inquire about additional housekeeping services.

Can I arrange for additional housekeeping services during my stay?

Are there outdoor spaces or a backyard?

The Fox Island Villa has outdoor spaces and a backyard where guests can relax and enjoy the surroundings. Please visit our Outdoor Living Space page for more information.

Is there a pool or hot tub?

The Fox Island Villa offers a hot tub as an additional amenity. Please visit our Outdoor Living Space page for more information.

Is there a barbecue or grill available?

Yes, the Fox Island Villa provides a propane grill and smoker for guests to enjoy outdoor cooking. Please visit our Outdoor Living Space page for more information.

Is there a fireplace or fire pit?

The Fox Island Villa Island Villa may feature a fireplace or fire pit. Please visit our Outdoor Living Space page for more information.

Do you have workout facilities?

The Fox Island Villa does not have any workout equipment or facilities. Visitors are encouraged to use the neighboring beachfront to get out and exercise.

What cleaning products do you use?

The Fox Island Villa sources plant-based cleaning products for safety and peace of mind. Please visit our Sustainability Page to learn more.

Are the linens organic and sustainable?

The Fox Island Villa sources its linens from certified clean vendors for your safety and peace of mind. Please visit our Sustainability Page to learn more.

Nearby Services and Activities

Are there any recreational activities or sports facilities nearby?

The availability of recreational activities or sports facilities is abundant. Please visit our Outdoor Recreation Page for all the details.

Are there grocery stores or restaurants nearby?

The proximity of grocery stores and restaurants can vary depending on the Fox Island Villa's location. Please visit our Shopping and Services Page for nearby dining options and grocery stores.

Is there a grocery delivery service available?

The Fox Island Villa may offer grocery delivery services. Please visit our Shopping and Services Page for more details on grocery delivery options.

Are there any nearby medical facilities or hospitals?

The proximity of medical facilities or hospitals can vary depending on the Fox Island Villa's location. Please visit our Shopping and Services Page for information about nearby medical facilities or hospitals.

Are there any nearby hiking trails or outdoor recreational areas?

The Fox Island Villa is near hiking trails or outdoor recreational areas. Please visit our Outdoor Recreation Page for more details on nearby hiking trails or outdoor activities.

What are the nearest airport or transportation options?

The nearest airport and transportation options will vary depending on the Fox Island Villa's location. Please visit our Getting Here Page for information on the nearest airport or transportation options.

Policies and Services

Are pets allowed?

There is a strict no pets allowed policy at the Fox Island Villa. If evidence of a pet is found, you will be assessed a fee.

What is the check-in and check-out procedure?

The check-in and check-out procedures will be provided to you before your arrival. Generally, check-in time is 4:00 pm, and check-out time is promptly 10:00 am. Specific instructions will be communicated to you closer to your reservation date.

Can I request early check-in or late checkout?

Early check-in and late checkout requests cannot be accommodated due to the short time window for our housekeeping staff to make our home sparkly and clean for your arrival.

Are there any noise restrictions or quiet hours?

Pierce County noise ordinances are in effect and will be enforced between 10:00 pm and 7:00 am. To ensure a comfortable stay for all our guests, please be a good neighbor and observe these quiet hours and noise restrictions. Neighbors of the Fox Island Villa have been instructed to report any noise disturbances to management and the Sherrif’s department.

What is the cancellation policy?

Our cancellation policy may vary depending on the property and the specific terms of your reservation. Please review the cancellation policy provided during the booking process through the platform you used to make your reservation.

Are there any specific rules or guidelines guests need to follow?

The Fox Island Villa’s rules and guidelines included in the Fox Island Villa Good Neighbor Brochure and Rental Agreement must always be followed.

Is smoking allowed in the Fox Island Villa?

Smoking is strictly prohibited in all areas at the Fox Island Villa.

Can I host a wedding or special event at the Fox Island Villa?

Please remember that the Fox Island Villa is our home, not an event venue. Small celebrations of ten or fewer people are allowed, but large parties and events are strictly prohibited. Neighbors of the Fox Island Villa have been instructed to promptly report any large or disruptive gatherings to management and the Sherrif’s department.

Are there any specific rules regarding parties or events?

Are there any restrictions on what we can bring to the Fox Island Villa?

Please contact us for specific details if you have questions about what you can bring. Restricted equipment includes RVs, trailers, boats, campers, firearms, weapons, fireworks, explosives, motorized recreational vehicles, drones and unmanned aerial vehicles, DJ setups, loudspeakers, or similar equipment, that may disrupt the peaceful environment, and Illegal substances and drugs.

Discover why guests love the Fox Island Villa. Read testimonials from delighted visitors who have experienced our charming getaway. Plan your unforgettable stay today!

Hear From our Guests

Anonymous

Like new house with everything you can imagine, very clean and very well stuffed. Management at our disposition on due time, thank you!

Jeannie McCoy

Wow, the owners thought of everything you might ever want for a comfortable AND luxurious getaway. Top of the line furnishings, super comfy king-size beds with private bathrooms, fully-stocked kitchen, magnificent views, plenty of places to just hang out - this VRBO had it all. Spacious enough for a large group to spread out but set up to allow for enjoying being together. Highly recommend!

Connie

The property was ideal for our get together. We were a party of 7. We had space for meetings. Workspace for those who needed to handle online issues. Equipment to barbeque and a smoker we used frequently. Adequate space outdoors for all to participate in a friendly card game and lively conversations.

Connie

The dining room/kitchen was a great place to set up a breakfast bar and still have room for everyone. The living room/kitchen area was good for conversations. We enjoyed the deer in the yard, blackberry bushes and time at the pier. There was room for people to work when needed.

Sherri T

We enjoyed the outdoor hot tub every morning amongst the tall trees and nature. We did some sightseeing each day, and it was always great coming back "home" to this peaceful property. We cooked out on the gas grill every evening, and watched movies or played cards on the upper deck (there is comfortable outdoor furniture galore!) after dinner. Communication was immediate with the host. You won't be disappointed with this property!

Kathy Conn

My siblings and our spouses celebrated with our 92 year fabulous mother in this sparkly new home. It is beautiful! The location is magnificent and the home is well equipped with everything you could ever need in your home-away-from-home. We will be back!

Rachelle M

Our party of 10 found the house to be very comfortable, and the attention to amenities makes this property stand out from others of a similar size/capacity - they really provide everything one could need plus extras to make you feel especially welcome.

Sarah Jane Pounds

Beautiful house with lots of rooms and space for family! Steps from the beach, fishing, and wildlife. This place would be perfect for family reunions, retreats, or girl’s weekends.

Rodolfo

Our stay at the villa was nothing short of amazing. The villa exceeded our expectations inlcuding the location, the views, and the ability to relax (back patio with view of the water) or be as active as you want (walk to the pier or play bocce ball). Look foward to returning soon.

Arlene Friedrichs

Loved our stay at Fox Island Villa. Perfect for our family reunion. What an amazing place to stay. It has everything you could possibly need and more. Very nicely appointed! Comfortable beds and meticulously clean. Highly highly recommend.

Pam, Amy, Kathy, Dan, Sarah, Dave and Johnny

Exactly as described, AND MORE!! The hosts thought of everything right down to the woolen blankets on the outdoor furniture for evening cozying! Everything was spotless, in perfect condition and felt like our own homes in terms of style, updates and conveniences.

Jackie N

Truly amazing response!I could go on and on, but suffice it to say…we only went out to dinner one night because we enjoyed cooking and eating in at this lovely home. Thanks again, Julie and Mike, for providing such a perfect experience for us.

Kent

Our five day stay at Fox Island Villa exceeded our highest expectations - the perfect place to join our son and his family in celebration of receiving his master's degree in Seattle. From exciting arrival to reluctant departure, our experience could not have been better.

Jacob B

Beautiful home, beautiful area. A bit of a drive for groceries/gas (none on the island). There were a couple small things which were not working, outdoor heater, but was near perfect other than that.

Jackie N

It comfortably held our family of ten, and actually had a dining room table that seated ten! That’s not always easy to find. In addition, Julie and Mike were incredibly responsive. We arrived during an unusual heat wave, and the upstairs wasn’t as cool as the main floor. When we asked if there were fans on the property, they promptly ordered three and had them delivered to us by 5 pm.

Kathy Sjoblom Conn

This home is gorgeous! The location is beautiful, the home is well-appointed and comfortable. Our large family group enjoyed our time there immensely.

Trudy

The house was fabulous with lots of room and everything thought of. We hope to stay there again. Thank you for stocking everything we could need. We enjoyed the deer every morning and evening.

Sherri T

The pictures don't do this rental justice, this home is beautiful and the most equipped vacation home we've ever stayed in. They've thought of everything. We went to Seattle to visit our daughter and wanted a long weekend out of the city with her. It was SO relaxing! The beds were super comfortable and there was plenty of space.

Ian Wood

Home is gorgeous and very well furnished. We had a family weekend gathering here, two couples and 3 kids, and the set up was absolutely perfect. The kids room can connect to one of the bedrooms via a pass through bathroom. Another bedroom has a crib. So for families it is the best. Kids had such a fun time running around the large floor plan and on the grass that surrounds the house. The view of the water from back porch just helped everyone relax and enjoy their time with family. We’d stay here again and highly recommend it to others!

James

Our group of 7 absolutely enjoyed this place. Check in and entry was easy. Finding our rooms and getting familiar with the house was a joy! So much so that we almost missed the incredibly kind and sweet welcome basket on the counter, filled with goodies to help us kick off our vacation. Very thoughtful!

Jackie N

This house is as beautiful as the pictures, and the most well-stocked home in every way imaginable! The location is wonderful….view of the water but also feels secluded. Great back patio to relax and dine on, with a nice lawn for our grandkids to roll around on. So many pluses to this house…..from the best stocked pantry to a closetfull of toys in the kids room.

Jeannie McCoy

Wow, the owners thought of everything you might ever want for a comfortable AND luxurious getaway. Top of the line furnishings, super comfy king-size beds with private bathrooms, fully-stocked kitchen, magnificent views, plenty of places to just hang out - this VRBO had it all! Spacious enough for a large group to spread out, but still enjoy being together. Highly recommend!

Rachelle M

We stayed in and cooked all our meals, and found everything we needed. The hosts were incredibly responsive during our stay. Beds were very comfortable, we had lots of space to be together or find a quiet spot away, and the views are truly lovely.

Connie

Great space indoors and out to have meetings and casual gatherings. Plenty of kitchen equipment to make preparing meals easy. A variety of coffee makers placed upstairs and down. We enjoyed the stay and would recommend the villa to others.

Rachelle M

We enjoyed morning walks/jogs, then relaxed with soaks in the hot tub. The description on the hosting platform does need to be updated to say that there are 3 cars allowed on the property, it was listed as 5 and so we had to make other parking arrangements, but that would be no deterrence to coming back!

Pam, Amy, Kathy, Dan, Sarah, Dave and Johnny

We made use of the outdoor fire-tables and spent many relaxing hours gazing out over the sound, watching the deer wander through the property and marveling at the bald eagles throught the binoculars.We so enjoyed our time at Fox Island Villa and whole heartedly thank our hosts for creating such a place!!

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